Everything Your Self-Managed HOA Needs In One Place

Whether you manage a single-family subdivision, a condo association, or a townhome community, every feature serves two purposes. Easier administration for the board, and a better experience for every resident.

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Part of HOA Hub's HOA management software.

Resident CRM

A complete record of every person in your community

HOA Hub doesn't just store names and emails. It builds a living profile for every contact — residents, board members, and vendors — so your community's institutional knowledge never walks out the door.

  • Households & relationships — track family members, spouses, children, and how contacts relate to each other
  • Property affiliations — link contacts to properties with ownership status, occupancy, and billing designations
  • Full activity timeline — every request, note, and change is tracked with an audit log so nothing gets lost
  • Rich contact details — birthdays, multiple phones and emails, company affiliations, vendor tracking, and groups and tags for organizing committees, mailing lists, and more
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HOA Hub contact detail page
Billing & Payments

A complete billing system for your HOA

Set up your dues, generate invoices automatically, and collect payments however your community prefers — card, ACH, check, cash, or autopay. Your treasurer gets a live dashboard, aging reports, and accountant-ready exports without leaving the platform your residents already use.

  • Automatic invoicing — flexible billing plans, resident-selectable payment schedules, and automatic invoice generation with configurable lead times
  • Online payments and autopay — residents pay by card or ACH, enroll in autopay, and manage their own payment methods (powered by Stripe)
  • Treasurer reporting — live billing dashboard, aging report, transaction ledger, and exports to CSV, OFX, IIF, and QBO
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HOA dues invoice management software showing filterable invoice list with payment status and amounts for each property
Communications

A modern communication hub for your HOA

Reach every resident the way modern communities expect — targeted email broadcasts, dashboard announcements, and emergency text alerts when it matters most. Every email is tracked for delivery and opens, so you always know your messages are landing.

  • Targeted email broadcasts — build audiences by tag, property status, role, or individual selection, and compose rich messages in a familiar editor
  • Universal email tracking — delivery, opens, and bounces tracked for every email HOA Hub sends, plus campaign analytics for broadcasts
  • Dashboard announcements and emergency alerts — post community updates to the resident dashboard or send emergency text alerts when minutes matter
Learn more
HOA email broadcast audience builder with committee, property, and status filters for targeted resident communications
EasyAsk AI

Ask your documents anything, in plain language

Upload your CC&Rs, bylaws, and meeting minutes — even old scanned PDFs. HOA Hub converts them to searchable text and lets anyone in your community ask questions in plain English. No more digging through 40-page PDFs to find one rule.

  • PDF to searchable text — upload any PDF and HOA Hub automatically extracts the content, even from scanned documents
  • Natural language answers — residents ask "Can I build a fence?" and get a clear answer drawn from your actual documents
  • For boards and residents — board members look up rules quickly during meetings; residents find answers on their own without calling the board
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HOA Hub EasyAsk AI chat
Resident Requests

A direct line between residents and the board

Residents submit requests through custom forms you design. Every request is tracked from submission to resolution with full visibility for both sides — no more lost emails or "I never heard back" complaints.

  • Custom forms — build request forms with text fields, date pickers, multiple choice, file uploads, and more
  • Automated timelines — set expected response times, automatic approvals, auto-close deadlines, and reminders so nothing slips through the cracks
  • Full lifecycle tracking — residents can see exactly where their request stands at every step, from submission to resolution
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HOA Hub resident request detail with progress steps
Event Management

Plan events your community actually shows up to

Create events, manage guest lists, and track RSVPs — all from one organizer dashboard. Residents sign up directly from their community hub. No more spreadsheets, email chains, or headcount surprises.

  • Organizer dashboard — see attendance counts, open spots, and a complete guest list at a glance
  • Flexible guest lists — create multiple time slots per event with optional capacity limits and automatic spot tracking
  • Easy resident RSVPs — residents sign up in seconds from their dashboard, add guests, and get automatic reminders before the event
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HOA Hub event management dashboard
Violation Management

Enforce community standards while protecting everyone's rights

Document violations with photos and rule citations, set compliance deadlines, and give every resident a fair, structured way to respond. Every step is recorded automatically — building the documentation trail that protects your entire community.

  • Structured resident response — residents choose how to respond: resolve the issue, request a deadline extension, or formally dispute — each with a clear workflow behind it
  • Full documentation trail — every notice, response, extension, and hearing outcome is recorded automatically, building the kind of paper trail that protects your community
  • Enforcement reporting — see violations by property with resolution rates, so the board can demonstrate consistent, fair enforcement
Learn more
HOA Hub violation detail page with rule citation and evidence

And everything else you need

The features that round out your community hub — from document management to notification controls.

Document Storage

Centralize your CC&Rs, bylaws, meeting minutes, and budgets. Distribute updated documents to all residents instantly.

Property Variances

Document board-approved property variances and decisions. Build a permanent record of what was decided, when, and why — useful for current and future board members alike.

Audit Logs

Every change to contacts, requests, events, and billing is tracked automatically. See who changed what and when — full transparency for your board and your community.

And we're just getting started.

Community voting, amenity reservations, and a native mobile app are on the way. Set up your hub and be first in line as new features launch.

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